FAQ

GENERAL INFORMATION

What are the official dates of the ORCA Roofing Expo and Trade Show
The official date of the ORCA Roofing Expo is Wednesday, March 14, 2018. Trade Show booth setup is on Tuesday, March 13, 2018 from 1:00 pm to 6:00 pm. Please check the agenda for up-to-date information.

Where is ORCA Roofing Expo located?
The ORCA Roofing Expo is being held at the Embassy Suites Norman Hotel and Conference Center in Norman, Oklahoma. The address is 2501 N. Conference Dr, Norman, OK 73069.

What is the Dress Code?
Attire is business casual. Feel free to be comfortable in slacks, polo shirts, sweaters, blazers, blouses and most importantly, comfortable shoes. We do recommend you dress in layers as temperatures in meeting rooms can vary. *Please note: temperature in Norman in mid March can range anywhere from the lows in the mid 20's to the highs in the mid 70's.

Is there accessibility for persons with disabilities at the Embassy Suites Norman Hotel?
The ORCA Roofing Expo and the Embassy Suites Norman Hotel's goal is to meet every attendee's need. For people with disabilities, that means providing a fully accessible environment. The Embassy Suites Norman Hotel complies with the regulations set by the Americans with Disabilities Act (ADA).

Will child care be provided while I'm attending the expo?
The ORCA Roofing Expo does not provide child care services during the Expo. Attendees requiring assistance with child care should contact the hotel concierge.

I am bringing my family with me to Norman. Will there be activities for them to enjoy?
The ORCA Roofing Expo does not have scheduled events for your family or friends that come to Norman with you; however, check out the Norman Convention and Visitor’s Bureau and Oklahoma City Conventional & Visitors Bureau websites for things to do in Norman and in Oklahoma City during your stay.

SPONSORSHIPS & EXHIBITING

I have a question about partnerships, exhibiting, advertising or sponsorships.
You can review the 2018 Sponsor & Exhibitor Prospectus for all of the available opportunities.

ATTENDEE REGISTRATION

How can I register for ORCA Roofing Expo?
The ORCA Roofing Expo official website provides Internet registration 24 hours a day, seven days a week.

How do I know if I'm registered?
All attendees will receive a confirmation by email. This confirmation is your receipt and verifies your registration information. If you have questions, please call 405.974.3030 or email expo@orcagroup.org.

What is included in my registration fee?
A full conference registration includes Full Access to Trade Show, All Educational Sessions, Lunch, Peak Performance Keynote Speaker, and The Shingle Mingle.

How will I receive my badge?
When you arrive at the ORCA Roofing Expo and check in at a registration counter, you will receive your badge.

I have a question or problem regarding my registration.
Call: 405.974.3030 or email expo@orcagroup.org .

What if I need to cancel my registration?
Full refunds, less a $50 cancellation fee will be honored for all cancellations received, in writing, by February 16, 2018. Absolutely no refunds will be made for cancellations received after that date. Send cancellations to expo@orcagroup.org. If you fail cancel your registration by February 16, 2018 and/or no show to the event, you are responsible for payment in full.

What if I need to send someone else in my place?
Attendees may transfer registrations but may be charged an additional fee depending on registration type. All requests must be sent to expo@orcagroup.org.

HOUSING

Which hotel is the official ORCA Roofing Expo hotel?
Embassy Suites Norman Hotel
2501 N. Conference Dr.
Norman, OK 73069

How do I make a hotel reservation?
Check back soon for more Information.

How far is the hotel from the convention center?
The event is taking place at the Embassy Suites Norman Hotel and Conference Center.

What is the closest airport to the ORCA Roofing Expo?
Will Rogers World Airport in Oklahoma City (OKC) it is located approximately 30 minutes away from the Embassy Suites Norman Hotel and Conference Center.

EDUCATION

What should I do if the session I would like to attend is full?
The ORCA Roofing Expo suggests that you get to the assigned meeting room at least 15 minutes prior to the start of the session to obtain a seat. Please note that all session rooms are set to help foster a creative learning environment and are set to the maximum number of seats allowed per the Fire Marshal.